Survey and SmartPulse SMS invitations and reminders are now sent from a short code. Our short code, 97267, has been approved by mobile carriers to help improve deliverability of SMS reminders. To see an example of the updated SMS reminder format, go here.
Updated the Emplify Insights Portal login process. We updated the layout and process to sign in to the portal. This will make it easier to log in and access survey results. Instructions to log in to the portal are available here.